Administration Officer

Are you an organised and customer-focused administration professional looking to make a meaningful contribution to your community? We are seeking an Administration Officer to join our team and support the Building, Plumbing, Environmental Health and Planning Sections with high-quality administrative and customer service functions.About the Role:In this role, you will provide essential support across multiple regulatory and service areas. Your day-to-day responsibilities will include:Providing excellent customer service to internal and external stakeholdersAssisting customers to meet the minimum requirements for lodging applicationsRegistering, advertising, referring and issuing permits, correspondence and appealsManaging departmental enquiries and maintaining accurate records in Technology OneIssuing and amending invoices, following up unpaid fees and maintaining application registersProcessing Start Work Notifications and AuthorisationsRetrieving and compiling approvals and documentation for residential and commercial plan requestsMaintaining registers for strata title applications and backflow prevention devicesArchiving, resubmitting and managing files to ensure statutory complianceProviding general administrative support to the department as requiredWhat you’ll bring:To be successful in this role, you will have:Certificate III/IV in Business (Administration) or equivalent, along with experience in a professional office environmentA commitment to delivering high-quality customer serviceStrong organisational and time-management skillsThe ability to work effectively as part of a small teamWell-developed written and verbal communication skillsHigh-level proficiency in Microsoft Office, electronic recordkeeping and enterprise systems (e.g., Technology One)Position details:full-time (76 hours fortnight).9-day fortnight because life happens outside of work too.What’s in it for you:Glenorchy City Council is an Employer of Choice, providing a great work culture and a solid commitment to diversity and inclusion9-day fortnight (RDO) and flexible working arrangementsannual wage increases15% Superannuationa motivated team that supports each other, values innovation, celebrates its success and has a bit of fun along the wayongoing training and career developmentaccess to a range of employee wellbeing initiatives including EAPlocated just 15 minutes from the Hobart CBDGlenorchy City Council's Enterprise Agreement 2025Our commitment to community:Council is committed to building a diverse and inclusive workforce that reflects the community we serve.  We are also committed to the safety and wellbeing of children and young people and have zero tolerance to child abuse and harm. Our Safeguarding Children and Young People Policy, outlines our commitment – view it here.How to apply:To be considered, applications must be submitted via this site or on the Glenorchy City Council Careers page.Your application must include:a cover letter addressing the key selection criteria in the Position Descriptiona current resumePre-employment checks including a national Police check, health assessment and reference checks will be requested and organised by Council prior to finalising employment.Applications close at 8pm on Monday, 1 December 2025Up for a chat about this opportunity, contact Gemma Cetkovic, Coordinator Development Administration on (03) 6216 6800.Position Description - Administration Officer AUD Glenorchy 7010

Administration Officer

Are you an organised and customer-focused administration professional looking to make a meaningful contribution to your community? We are seeking an Administration Officer to join our team and support the Building, Plumbing, Environmental Health and Planning Sections with high-quality administrative and customer service functions.

About the Role:

In this role, you will provide essential support across multiple regulatory and service areas. Your day-to-day responsibilities will include:

  • Providing excellent customer service to internal and external stakeholders
  • Assisting customers to meet the minimum requirements for lodging applications
  • Registering, advertising, referring and issuing permits, correspondence and appeals
  • Managing departmental enquiries and maintaining accurate records in Technology One
  • Issuing and amending invoices, following up unpaid fees and maintaining application registers
  • Processing Start Work Notifications and Authorisations
  • Retrieving and compiling approvals and documentation for residential and commercial plan requests
  • Maintaining registers for strata title applications and backflow prevention devices
  • Archiving, resubmitting and managing files to ensure statutory compliance
  • Providing general administrative support to the department as required

    What you’ll bring:

    To be successful in this role, you will have:

    • Certificate III/IV in Business (Administration) or equivalent, along with experience in a professional office environment
    • A commitment to delivering high-quality customer service
    • Strong organisational and time-management skills
    • The ability to work effectively as part of a small team
    • Well-developed written and verbal communication skills
    • High-level proficiency in Microsoft Office, electronic recordkeeping and enterprise systems (e.g., Technology One)

      Position details:

      • full-time (76 hours fortnight).
      • 9-day fortnight because life happens outside of work too.

      What’s in it for you:

      • Glenorchy City Council is an Employer of Choice, providing a great work culture and a solid commitment to diversity and inclusion
      • 9-day fortnight (RDO) and flexible working arrangements
      • annual wage increases
      • 15% Superannuation
      • a motivated team that supports each other, values innovation, celebrates its success and has a bit of fun along the way
      • ongoing training and career development
      • access to a range of employee wellbeing initiatives including EAP
      • located just 15 minutes from the Hobart CBD
      • Glenorchy City Council's Enterprise Agreement 2025

      Our commitment to community:

      Council is committed to building a diverse and inclusive workforce that reflects the community we serve.  We are also committed to the safety and wellbeing of children and young people and have zero tolerance to child abuse and harm. Our Safeguarding Children and Young People Policy, outlines our commitment – view it here.

      How to apply:

      To be considered, applications must be submitted via this site or on the Glenorchy City Council Careers page.

      Your application must include:

      • a cover letter addressing the key selection criteria in the Position Description
      • a current resume

      Pre-employment checks including a national Police check, health assessment and reference checks will be requested and organised by Council prior to finalising employment.

      Applications close at 8pm on Monday, 1 December 2025

      Up for a chat about this opportunity, contact Gemma Cetkovic, Coordinator Development Administration on (03) 6216 6800.